Context

After getting insights from some old people around us, about the way they pass their time and what they want to do in this time, what difficulties they face in achieving their desires, and what can be done to solve their problem of loneliness, we came to know about the whole context of the issue.

We discovered that most of the elderly pass their time either by Television entertainment or through worshipping God, which they mostly do at their homes alone. Deprived of any other human presence at home, they try to fill their time with a few monotonous chores and solitary walks until such time that they are able to. With increasing age often comes decreased mobility and ill-health, confining them indoors with only the television for company. And all this results in loneliness and feeling of neglection among them.

During our conversation with the elderly, they also mentioned that they feel the need to talk about their illness and problems and feelings at their age with someone.

When asked about their hobbies or other interests, most of them said "अब इस ऊम्र में क्या शौक मौज़, अभी तो जो दिन बचे हैं भगवान की भक्ति भाव में ही काँटने है.." (English: how can we enjoy and have hobbies at this age, at this age, we should devote ourselves to the God almighty only.)

But when we proposed that if something exists where they can talk, learn new things from each other and share experiences with other elderly, will they be willing to use it? And as expected the answer was 'Yes', 'हाँ, क्यूँ नहीं'.

So, they actually want to interact with their family and other elderlies, talk to them, share their life experiences to convey their knowledge, thoughts, and feelings to the younger ones(children) in the family, and pass the time in enjoying with the people.

But, since the younger family members are too busy(most of the time) to spend time with their elderlies, so face-to-face interaction is very less which merely gives a sense of satisfaction to the elderly. Moreover, present technology(specifically, video-calling apps) has many criticalities, making it very difficult for the elderly to access them on their own. Hence, at last, the elder people are left on their own to pass their time, which makes them emotionally and mentally weak.

Our context deals with a particular section of society, i.e., the elderly, their lifestyle, their needs and wants to interact with people, their comfortability zone of people to interact with, their definition of happiness (as compared to the young people), their preferred ways of interaction, the inability of the young working generation to fetch time for their elderlies, all come under the context of this problem.